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Why Socket World?

socketworld

Trustpilot Reviews

"I ordered online Saturday but mistakenly omitted 2 items.  Amended by phone Monday 08:05.  Delivered Tuesday 08:30. Knowledgeable call centre, excellent service all round. Well done."
socketworld review G.Knowles
"I just want to say thank you for a first class service. I Live in Scotland, ordered tuesday & it was here by Friday."
socketworld review D.Menzies
"I was looking for a specific product (white metal sockets and switches) and Socket World had the best choice at a good price. One item wasn't in stock and they advised immediately, then sent in 2 separate deliveries."
socketworld review Louisa
"Fast efficient service – polite and helpful staff – perfect product; What more can I say"
socketworld review Susan
"Buying from Socket World was a good experience.  The expediting and follow up communications on my order was top notch and the delivery was as promised.  I will definitely purchase from Socket World again."
socketworld review James

Delivery and Service

Order Dispatch:
If you have placed an order for a Next Day Item before 4pm Monday to Friday, and you live in Mainland UK, you will receive your order the following working day. If you order anytime after 4pm on Friday or over the weekend, you will receive your order on Tuesday. Some Scottish Highland postcodes and Northern Ireland receive delivery within 48 hours.
Special Order Items are ordered from our suppliers upon receipt of your order. Lead times vary depending upon the item and supplier but are usually shipped within five working days of your order. A member of our sales team will contact you with a delivery date if there is a delay.
If your order contains a mix of Next Day Items and other types such as 2 day / 6 day / special order etc, then your order will be shipped in full when it is complete. If you need the Next Day Items urgently, please call us to arrange payment for split delivery.
If you leave a mobile number in the telephone field at checkout you will receive a text on the morning of delivery giving a delivery window accurate to one hour.

We use the national courier called DPD who offer excellent service including sending you a free text on the morning of delivery giving you the delivery time, accurate to one hour. You may reschedule the delivery at this point or simply arrange your day so that you are in for delivery. 

Delivery Charges:
- Orders below £50 - £5.50 inc vat.
- Orders above £50 - £3.75 inc vat.

Payment:
Payment Information We accept all major debit and credit cards including Visa, Mastercard and Visa Debit and use SagePay, the UK's best known and widely used UK payment provider, for transferring transaction details in the checkout process. This means that no information submitted during this process can be examined, used or modified by any unauthorised third parties. Furthermore, we DO NOT keep or store your credit card details. This means that nobody can steal your details as we simply do not have them!

We have over 21 years' experience in supplying switches and sockets to both trade customers and home owners.
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