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COVID-19 Service and Delivery Information

Delivery of Switch Sockets

Why Socket World?

socketworld

Trustpilot Reviews

"I ordered online Saturday but mistakenly omitted 2 items.  Amended by phone Monday 08:05.  Delivered Tuesday 08:30. Knowledgeable call centre, excellent service all round. Well done."
socketworld review G.Knowles
"I just want to say thank you for a first class service. I Live in Scotland, ordered tuesday & it was here by Friday."
socketworld review D.Menzies
"I was looking for a specific product (white metal sockets and switches) and Socket World had the best choice at a good price. One item wasn't in stock and they advised immediately, then sent in 2 separate deliveries."
socketworld review Louisa
"Fast efficient service – polite and helpful staff – perfect product; What more can I say"
socketworld review Susan
"Buying from Socket World was a good experience.  The expediting and follow up communications on my order was top notch and the delivery was as promised.  I will definitely purchase from Socket World again."
socketworld review James

Delivery and Service During COVID-19
As a supplier of vital electrical items such as circuit protection, ventilation, lighting and heating equipment we feel it is important to remain open if possible to do so safely. Therefore, in respect of Government guidelines we are modifying our service offering in order to best protect our team and the wider public.

Order Dispatch:
From week commencing 30th March we will be dispatching orders at 2pm on Tuesdays (for delivery Wednesday) and 2pm Thursdays (for delivery Friday). Of course - our website remains fully operational 24/7 and you may place your order any time of day or night. 

We use the national courier called DPD who offer excellent service including sending you a free text on the morning of delivery giving you a proposed delivery time, accurate to one hour. You may reschedule the delivery at this point or simply arrange your day so that you are in for delivery. Delivery charge on all orders is £6.50 inc vat.

Delivery Costs:
Orders over £75.00 - Free.
Orders under £75.00 - £5.50.

Phone and Email Support:
Whilst we cannot offer phone support during this period our team are working from home and will answer all email enquiries between the hours of 9am and 5pm - should you require product, stock or any other information.

Payment:
Payment Information We accept all major debit and credit cards including Visa, Mastercard and Visa Debit and use SagePay, the UK's best known and widely used UK payment provider, for transferring transaction details in the checkout process. This means that no information submitted during this process can be examined, used or modified by any unauthorised third parties. Furthermore, we DO NOT keep or store your credit card details. This means that nobody can steal your details as we simply do not have them!

We have over 21 years' experience in supplying switches and sockets to both trade customers and home owners.
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